rprp Privacy Policy
This page describes what we collect when you use rprp and how we keep that data protected. We at rprp take your privacy seriously and process your information only for the purposes outlined below—account operation, payment processing, regulatory compliance, and service improvement.
Our privacy practices comply with data-protection principles applicable in the jurisdictions where we operate. Your data is encrypted during transmission and stored securely. We do not sell your information to third parties for marketing, though we share it with payment providers, compliance partners, and legal authorities when required by law.
If you have questions about how we handle your data, you may contact us through the details at the end of this policy.
What Data We Collect on rprp
When you register an rprp account, we collect your name, email address, date of birth, phone number, and residential address. During our know-your-customer (KYC) verification, we also collect identity documents such as a national ID, passport, or driving licence, plus proof of address.
Once your account is active, we log your betting and gaming activity—the bets you place, games you play, deposits and withdrawals, and your account balance. We also record your login times, device information (such as your phone's operating system if you use our mobile app), and browser type if you access rprp from a desktop.
How We Use Your Information
We use your data to operate your rprp account, process deposits and withdrawals, verify your identity for compliance purposes, and detect fraud or abuse. We also use aggregated, anonymised data to analyse how our platform is used, to improve features and stability, and to develop new games and betting markets.
We may contact you by email or SMS to confirm transactions, notify you of account changes, inform you of policy updates, or respond to your support requests. We do not use your data to send unsolicited marketing unless you have opted in.
Our servers and data processors may be located outside your jurisdiction. By using rprp, you acknowledge that your data may be processed and stored in other countries, subject to industry-standard security practices.
Third-Party Processors and Compliance
We share your data with payment processors (the banks and e-wallet providers behind mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment), anti-fraud services, and our hosting provider. Each processor has signed data-protection agreements obliging them to protect your information and use it only for the services they provide to us.
We may also share data with law enforcement, tax authorities, or financial regulators if we receive a valid legal request. We retain the right to cooperate with government investigations into fraud, money laundering, or other illegal activity.
Cookies and Tracking Technologies
We use cookies and similar technologies to keep you logged in, remember your preferences, and analyse user behaviour on rprp. These are essential for the platform to function. We do not use cookies to track you across other websites.
You may disable cookies in your browser settings, but doing so may affect your experience on rprp—for example, you may need to log in again each time you visit.
Your Rights on rprp
You have the right to access your personal data held by us, correct inaccurate information, and request deletion in limited circumstances. To exercise these rights, contact our support team with your account details and a description of your request. We will respond within a reasonable timeframe.
You also have the right to object to direct marketing communications. If you receive promotional emails and wish to opt out, you may do so by following the unsubscribe link in the email or by contacting support.
How Long We Keep Your Data
We retain your account data, transaction history, and identity documents for as long as your rprp account is active, plus an additional period required by anti-money-laundering regulations (typically five to seven years after account closure). This retention allows us to respond to disputes, investigate fraud, and comply with legal obligations.
If you close your account, we will anonymise your personal information within a reasonable timeframe, except where we are required by law to retain it.
Contact rprp
If you have questions about our privacy practices, wish to request access to your data, or believe we have handled your information incorrectly, please contact our support team. You may also reach out to our data-protection officer if your jurisdiction requires one.
We remain committed to protecting your privacy and operating transparently. Our privacy practices may be updated from time to time; material changes will be notified by email. Your continued use of rprp after notification constitutes acceptance of the updated policy. Visit our terms and conditions page for other important information about your account and our service.